Airport Guide

We’ve reimagined the airport process to make refunds faster and simpler, with fewer queues. To ensure your refund is processed, please make sure your form is fully completed before returning it at the tax-free drop-off point at your departure airport (see below).

Dublin Airport Terminal 1

At Terminal 1, you can drop completed forms into the Unirefund box located in the Tax Free Drop Zone. Clear instructions are available to help you finalise any remaining steps then simply drop and go. If your form is fully completed, you may also drop it with the Official Foreign Exchange Provider at the airport, International Currency Exchange (ICE), operating in partnership with Unirefund. ICE is open from 05:00 to 20:00 and is located in the Tax Free Drop Zone, on the way to the Departure Gates.

Dublin Airport Terminal 2

At Terminal 2, you can drop completed forms into the Unirefund box located in the Tax Free Drop Zone. Clear instructions are available to help you finalise any remaining steps then simply drop and go. If your form is fully completed, you may also drop it with the Official Foreign Exchange Provider at the airport, International Currency Exchange (ICE), operating in partnership with Unirefund. ICE is open from 05:00 to 20:00 and is located after security in the central Departures and Shopping area, on the way to the Departure Gates.

Shannon airport

At Shannon Airport, the Tax Free Zone is located after security in the Central Departures area, on the way to the Departure Gates. Follow the signs for Tax Free / VAT Refunds. Thanks to the airport’s clear layout, the Tax Free Zone is easy to locate. Here you can drop completed Unirefund forms and, if required, complete validation by contacting Customs using the courtesy phone provided.

Cork Airport

At Cork Airport, the Tax Free Zone is airside in the Departures area, immediately after Security, located in the main departures concourse near the Duty Free area. This is where you will find the tax-free drop box and the Customs contact point.

Kerry and Ireland West airports

At Kerry Airport and Ireland West Airport (Knock), the Tax Free Zone is located after security in the Central Departures area. Both airports offer a straightforward departures layout, with the Tax Free Zone situated within the main departures lounge, close to Customs facilities. You can easily drop completed Unirefund tax-free forms and contact Customs if required.

Unirefund is a digital platform that removes friction from tax-free shopping, enabling faster, simpler VAT refunds for international shoppers and merchants. Unirefund, PO Box 13896, Dublin 14. Ireland.

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